Job Posting: Community Services Support

posted by Brett Townsend on 12/01/2021

Community Services Support

Location: Grand Rapids, MI
Status: Full Time
Department: Administration
Salary: $15/hr
Reports to: Development Department
Hours: Monday – Friday 10:00 am – 6:00 pm

About us: Grand Rapids Community Media Center (GRCMC) is a nonprofit organization that is dedicated to building community through media by providing avenues for self-expression and uniting diverse points of views. GRCMC programming includes public-access television stations GRTV and LiveWire, community radio station 88.1FM WYCE, community venue Wealthy Theatre, Web Development Services for nonprofits, and the local online news platform The Rapidian.

About the role: Community Media Center has a job opening for a well-organized and motivated individual to fill the position of Community Services Support. The person filling this position will be the first point of contact for our organization and will be performing administrative support for our various departments. The Community Services Support position will serve as a link between CMC and the people we serve.


  • Provide high-quality customer service and demonstrate creative problem solving to resolve issues
  • Answer, screen, and forward incoming phone calls
  • Receive, sort, and distribute daily mail/deliveries
  • Member Services
  • Social Media Postings
  • Program support as needed
  • Other responsibilities as needed

Skills Required

  • Experience with social media postings
  • Proficiency in Microsoft Office Suite
  • Professional attitude and appearance
  • Self-motivated individual with good communication and interpersonal skills
  • Experience working with culturally diverse populations
  • Ability to work effectively and efficiently across multiple programs

GRCMC provides equal opportunity to all applicants without regard to race, color, religion, age, sex, physical or mental ability, national origin, marital status, sexual orientation, gender identity, or any other legally protected status.

Interested parties should submit a resume and cover letter to: with “Community Support Services” in the subject line, or mail to 711 Bridge St. NW, Grand Rapids, MI 49504.


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